カスタマーサポート& ヘルプデスク

Ansys Customer Support Space

Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.

Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.  

*For DME, Discovery, medini, ModelCenter, PolymerFEM, SCADE, SpaceClaim, Thermal Desktop product support, please click on the tab on the side

Digital Mission Engineering

Access Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.

Discovery

Access the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.

medini

Access Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.

ModelCenter

Email support is available to get in touch with your support contact for more information on ModelCenter products.

PolymerFEM

Get support information for both MCalibration and PolyUMod.

SCADE

MySCADESupport.com
The Customer Portal gives you instant access to valuable resources. You can quickly search our solutions database and FAQs; log and monitor real-time information on the status of your technical support requests; access training materials and best practice guides; monitor License Files; and download the latest software versions.

Assisted Support
Our Support Engineers have a high knowledge of Ansys SCADE product and are available to answer your queries, diagnose problems, deliver workarounds, find solutions, and suggest improvements in the way you work.

Contact Us
Receive prompt attention to your support questions via phone or email:

Ansys SCADE Support
Parc Avenue
9 rue Michel Labrousse
31100 Toulouse
France
Phone: +33 5 34 60 90 50
Email: scade-support@ansys.com

SpaceClaim

Learn more about Ansys SpaceClaim using tutorials, documentation and support to maximize your 3D modeling needs.

Please note: Support for Ansys SpaceClaim Direct Modeler (in Ansys Workbench) can be obtained through the Ansys Customer Portal. Support for Ansys Discovery SpaceClaim can be reached through the Discovery Community Forum.