当社の品質に対するこだわりは、お客様からのご要望をすくい上げることから、的確なサポートを迅速にご提供することまで、Ansysの製品とサービスのあらゆる側面に反映されています。ご要望をお伝えいただくには、電話サポートやオンラインのカスタマーポータルを利用されると便利です。
Ansys Support
Technical Support for Ansys products is provided either by Ansys directly or by one of our certified Ansys Support Providers. Please check with the Ansys support coordinator (ASC) at your company to determine who provides support for your company, or visit the Contacts and Locations page.
If your support is provided by Ansys directly, Technical Support can be accessed quickly and efficiently from the Ansys Customer Support Space
Ansys学習フォーラムは、学生、指導者、研究者、業界のエンジニアが、同業者やAnsysのエキスパートと交流できる場です。興味のあるトピックで検索し、進行中の会話に参加したり、質問や回答を投稿することができます。登録は無料です。
AnsysGPT is a multilingual AI virtual assistant based on Ansys knowledge that is available to active commercial customers 24/7. Users can ask questions about Ansys products, relevant physics, and other complex engineering topics in the language of their choice.
AnsysGPT provides a summary response along with the references. It is based on knowledge Ansys-owned or licensed, including product and engineering-related training documentation, FAQs, technical marketing materials, and public Ansys Learning Forum discussions.
Please note that user questions and responses are neither stored nor used for training AnsysGPT. This makes AnsysGPT very reliable, secure and easy to use.
Go through this overview video and FAQs to learn more on AnsysGPT.
Any questions, please reach out to your Ansys or Channel Account Manager.
Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.
Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.
*For DME, Discovery, medini, ModelCenter, PolymerFEM, SCADE, SpaceClaim, Thermal Desktop product support, please click on the tab on the side
Get SupportAccess Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.
Get SupportAccess the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.
Get SupportAccess Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.
Get SupportEmail support is available to get in touch with your support contact for more information on ModelCenter products.
Email SupportAnsysにとって、障害のある方を含むすべてのユーザーが当社製品にアクセスできることは非常に重要です。そのため、米国アクセス委員会（Section 508）、Web Content Accessibility Guidelines（WCAG）、および Voluntary Product Accessibility Template（VPAT）の現行フォーマットに基づくアクセシビリティ要件に従うよう努めています。
More Support
ソフトウェアのカスタマイズから工程圧縮まで、そしてテクニカルサポートからトレーニングまで、Ansysのサービスはお客様固有のニーズにお応えします。お客様が必要なときに、必要な場所でサービスをご利用いただける体制が整っています。
