품질에 대한 우리의 약속은 고객 중심의 제품 요구 사항 초안 작성부터 빠르고 정확한 지원 제공에 이르기까지 Ansys 제품 및 서비스의 모든 측면에서 분명합니다. 실시간 전화 지원 및 온라인 고객 포털은 요청사항을 제출하는 편리한 방법입니다.
Ansys Support
Technical Support for Ansys products is provided either by Ansys directly or by one of our certified Ansys Support Providers. Please check with the Ansys support coordinator (ASC) at your company to determine who provides support for your company, or visit the Contacts and Locations page.
If your support is provided by Ansys directly, Technical Support can be accessed quickly and efficiently from the Ansys Customer Support Space
Ansys Learning Forum은 학생, 교육자, 연구원 및 업계 엔지니어가 동료 및 Ansys 전문가와 교류할 수 있는 곳입니다. 관심 주제로 검색하거나 진행 중인 대화에 참여하거나 질문이나 응답을 게시하세요. 무료 등록 가능.
AnsysGPT is a multilingual AI virtual assistant based on Ansys knowledge that is available to active commercial customers 24/7. Users can ask questions about Ansys products, relevant physics, and other complex engineering topics in the language of their choice.
AnsysGPT provides a summary response along with the references. It is based on knowledge Ansys-owned or licensed, including product and engineering-related training documentation, FAQs, technical marketing materials, and public Ansys Learning Forum discussions.
Please note that user questions and responses are neither stored nor used for training AnsysGPT. This makes AnsysGPT very reliable, secure and easy to use.
Go through this overview video and FAQs to learn more on AnsysGPT.
Any questions, please reach out to your Ansys or Channel Account Manager.
Any time, day or night, the Ansys Customer Support Space (ACSS) gives you instant access to key resources for most Ansys products*. Customers supported directly by Ansys can also log support requests for these product lines.
Technical Support for academic customers is provided through the Ansys Learning Forum, part of Ansys Innovation Space (AIS). AIS gives you direct access to a lively discussion forum attended by Ansys staff and other customers along with a growing range of knowledge articles and free courses.
*For DME, Discovery, medini, ModelCenter, PolymerFEM, SCADE, SpaceClaim, Thermal Desktop product support, please click on the tab on the side
Get SupportAccess Systems Tool Kit (STK), Test and Evaluation Tool Kit (TETK), and Orbit Determination Tool Kit (ODTK) knowledgebase and documentation, product downloads, examples, and training courses.
Get SupportAccess the Ansys Discovery Forum to download our Discovery Live products and connect with Ansys Discovery Support.
Get SupportAccess Ansys medini support to download medini analyze, watch webinars, and learn about Functional Safety.
Get SupportEmail support is available to get in touch with your support contact for more information on ModelCenter products.
Email Support장애가 있는 사용자를 포함한 모든 사용자가 Ansys 제품에 액세스할 수 있도록 하는 것은 매우 중요합니다. 따라서 저희는 US Access Board(섹션 508), 웹 콘텐츠 접근성 지침(WCAG) 및 VPAT(Voluntary Product Accessibility Template)의 현재 형식을 기반으로 하는 접근성 요구 사항을 따르기 위해 노력합니다.
추가 지원
소프트웨어 사용자 정의 및 프로세스 압축에서 기술 지원 및 교육에 이르기까지 당사 서비스는 조직의 고유한 요구 사항을 해결하도록 설계되었으므로 필요할 때 언제 어디서나 리소스에 액세스할 수 있습니다.
